JoyOS  ·  Global TeamLEAD Certification  ·  TeamNORMS  ·  Tool 1 of 4

Challenge Compass

Brainstorm the friction points on your team, then prioritize down to the one challenge you'll solve with a new team norm. Most team conflict stems from misaligned expectations — let's find yours.

Brainstorm: Where does friction live on your team?

In TeamWORK, you began noticing where your team gets stuck. Now widen the lens. Browse the Challenge Bank below — click any card that resonates, or add your own. You're building an inventory; you'll narrow it later.

① Information Exchange

How updates and decisions are communicated. Speed, clarity, overload, meeting rhythm, info flow.

② Decision-Making

Who's involved (and who's not), consensus vs. directive, follow-through, accountability.

③ Social Connection

How trust is built or lost, informal connection, inclusion, psychological safety.

Information Exchange

Click cards that ring true for your team.

Decision-Making

Where alignment breaks down or stalls.

Social Connection

The relational fabric that holds the work together.

Choose your Top 3 challenges

From your inventory, pick the three challenges that get in the way most. Add a quick note on who's affected and how often it shows up — it'll sharpen your prioritization in the next step.

Why 3?

Trying to fix everything at once is the fastest way to fix nothing. Three is enough to see patterns and weigh trade-offs — but few enough that you'll actually act.

Tip: If two of your challenges sound similar, that's a signal — they may share a root cause. Pick the version that feels most observable and concrete.

Prioritize: which challenge needs a norm first?

Drag each challenge onto the matrix based on its impact (how much it's hurting your team) and urgency (how soon it needs to be addressed). The coral quadrant — high impact, high urgency — is where to start.

Watch ListLow impact · Low urgency
Quick WinsHigh impact · Low urgency
Fires to ManageLow impact · High urgency
Solve FirstHigh impact · High urgency
URGENCY →
IMPACT →
Low
High
High
Low

Drag each numbered pin into position. Pins start in the center.

★ Suggested Top Challenge

Place your pins to see the recommendation.
Override:
My #1 Challenge to Solve with a Norm

Top 3 — at a glance

Your #1 is the focus of Tool 2: Norm Drafter. Your other two challenges remain on deck — circle back to them once your first norm is in place.

Next: Tool 2 — Norm Drafter

You'll turn this challenge into a specific, observable, "We will…" commitment. Print this page, copy it to your notes, or save the image — you'll bring it into the next tool.

Copied to clipboard